Scattered Conversations
Messages across WhatsApp, Instagram, and Messenger are hard to track.
Official Tech Provider for WhatsApp Business.
Turn WhatsApp into your Revenue Engine.
Broadcast campaigns, qualify leads, automate support, and manage every customer conversation from one modern workspace built for fast-growing teams.
Official WhatsApp APIs
Shared team inbox
No-code automation
- 80%routine queries automated
- 10xfaster customer handoffs
- 24/7journeys running in the background
7 day free trial. No credit card required.
Customer conversations are scattered. Sales follow-ups are missed. Campaigns are difficult to manage.
Most businesses use separate tools for WhatsApp, Instagram, Messenger, lead tracking, broadcasts, and team coordination. This creates delays, missed opportunities, and poor visibility.
Manual Follow-ups
Teams waste time replying manually and updating leads by hand.
No Clear Lead Visibility
It becomes difficult to know which leads are new, active, converted, or lost.
Connektly brings your customer communication and CRM into one workspace
Connect your messaging channels, manage every lead, automate common replies, send campaigns, and track customer activity without switching between multiple tools.
- Unified inbox for WhatsApp, Instagram, and Messenger
- WhatsApp CRM with contact and lead management
- Marketing broadcasts using approved templates
- Rule-based automations
- Meta Lead Capture integration
- Team assignment and role-based access
Core Features
Core Features
The main workspace for managing conversations, leads, campaigns, automations, templates, flows, and Meta lead capture.
One inbox for every customer conversation
Manage WhatsApp, Instagram, and Messenger conversations from one clean, searchable inbox. Track unread messages, view contact details, and reply faster.
- WhatsApp, Instagram, and Messenger inbox
- Real-time conversation updates
- Delivery and read-status tracking
- Searchable conversation list
- Contact side panel inside inbox
Turn conversations into organized leads
Capture every customer interaction inside a CRM built around WhatsApp-first businesses. Manage contacts, leads, labels, statuses, sources, owners, and timelines.
- Contact and lead management
- Lead statuses and labels
- Contact owner assignment
- Lead source tracking
- Lead timeline with message history
- Custom contact attributes
Send WhatsApp campaigns that reach the right audience
Create targeted WhatsApp broadcasts using approved templates. Send campaigns to selected contacts or upload CSV recipient lists.
- WhatsApp marketing broadcasts
- Send approved templates to contacts
- CSV-based campaign sending
- Marketing opt-out protection
- Scheduled WhatsApp campaigns
Automate replies, follow-ups, and lead actions
Create rule-based WhatsApp automations for common customer journeys. Trigger actions using keywords, lead events, and conditional rules.
- Keyword-based automation triggers
- Lead-created triggers
- Conditional automation rules
- Send text or template messages
- Visual automation builder
- Execution tracking
Create templates and interactive WhatsApp Flows
Manage WhatsApp templates and build interactive Flow-based customer journeys for lead capture, forms, bookings, and structured responses.
- Template sync and creation
- Template previews
- Media headers and buttons
- WhatsApp Flow builder
- Flow publishing
- Flow response capture
Capture Meta leads and manage ad performance
Connect Meta Lead Forms and automatically create leads inside Connektly. Track ad campaign performance and manage campaigns from one place.
- Meta Lead Capture integration
- Facebook form lead capture
- Auto-create CRM leads
- Meta Ads account connection
- Campaign performance metrics
- Pause/resume Meta Ads campaigns
Chats, calls and emails in one thread
Connektly brings WhatsApp Business, Messenger, Instagram, and email into one shared inbox. It also integrates with your CRM, giving your team complete customer context in every conversation. No more silos or switching between platforms — just one unified customer record across every channel.
- WhatsApp, Messenger, Instagram, email, calls, and CRM context together
- One customer timeline for sales, support, and success teams
- Less tab switching, faster replies, and cleaner handoffs
Key features and capabilities
One platform, three focused playbooks.
Sales workflow
Close faster with a pipeline that talks back.
Keep CRM stages, WhatsApp conversations, and reminders synced so reps always know what to do next.
Why teams switch
Built to replace scattered tools without slowing anyone down.
Broadcast messages at scale
Send campaigns to thousands in a single click with reusable segments and template approvals.
Automation that actually closes loops
Trigger reminders, qualification flows, and support escalations from one rule builder.
Privacy-ready from day one
Consent logging, billing transparency, audit history, and export controls all stay visible.
Platform Capabilities
WhatsApp Business App vs WhatsApp Official API.
See where the regular app starts to strain and where the official API becomes the right operating layer for growing teams.
| Capability | Business App | Official API with Connektly |
|---|---|---|
| Team access | Limited Works around one phone-first inbox Shared work quickly becomes messy across support and sales teams. | Scalable Multi-agent inbox for every team Assign chats, track owners, and let multiple agents work from one dashboard. |
| Broadcast reach | Capped Small contact lists and manual sends Broadcasts depend on saved contacts and are hard to measure. | High volume Template campaigns built for scale Send approved campaigns to segmented audiences with delivery visibility. |
| Automation | Manual Basic quick replies only Teams still chase follow-ups, reminders, and routing by hand. | Automated Flows for support, sales, and reminders Trigger replies, qualify leads, and move conversations without repetitive work. |
| CRM and systems | Disconnected Customer data stays trapped in chat No reliable sync with CRM, helpdesk, billing, or internal tools. | Connected API-ready integrations Connect WhatsApp conversations to the tools your business already runs on. |
| Compliance and brand | Informal Good for early conversations Not built for advanced consent, audit trails, or verified brand workflows. | Official Meta-approved business messaging Use approved templates, structured opt-ins, and paths toward verification. |
| Reporting | Low visibility Hard to know what is working Reporting is limited when conversations happen across personal devices. | Measurable Track conversations and campaign performance Monitor delivery, response trends, team activity, and customer outcomes. |
Flexible pricing
Built for businesses of all sizes.
Start free, scale when you need deeper automation.
Growth
Perfect for testing and growing conversational workflows.
₹999 /month
- 1,000 free conversations / mo
- Standard API endpoints
- Community support
- Basic analytics
MOST POPULAR
Starter
For businesses that need reliable customer communication at scale.
₹1,999 /month
+ Meta conversational pricing
- Unlimited conversations
- High throughput routing
- Advanced webhook management
- Template approval dashboard
- Priority email support
Pro
Custom solutions for large scale operations and integrations.
₹3,499 /month
- Volume discount pricing
- Dedicated account manager
- 99.99% SLA guarantee
- Custom integrations
- SSO & Advanced Security
FAQ
Answers before your first workflow goes live.
Clear guidance on WhatsApp API setup, onboarding, billing, and the way Connektly fits into your sales and support stack.
Still deciding what your team needs?
Book a walkthrough and we will map the right WhatsApp setup for your business.
Book a DemoYes. Connektly works with the official WhatsApp API. If you are not approved yet, our onboarding flow helps you prepare the business details, number setup, and template requirements.
Most teams can begin with the shared inbox after their WhatsApp channel is connected. Automation, campaigns, templates, and integrations can be layered in as your workflows are finalized.
Yes. You can route new leads to sales, assign existing customers to support, trigger follow-ups, and keep conversation history visible to every permitted team member.
Connektly is designed around approved templates, opt-in contacts, and compliant API workflows so your team can scale messaging without relying on risky manual workarounds.
Your Connektly plan covers the workspace, automation, inbox, and platform features. WhatsApp conversation charges from Meta are usage-based and vary by region and conversation category.
Yes. We can help plan the migration path, preserve approved templates where possible, and minimize downtime while your team transitions to the Connektly workspace.
Get in touch
Have questions about pricing, features, or integrations? Our team is ready to help you orchestrate your customer messaging seamlessly.
- Phone
- +1 239 496 5301
- Support@connektly.in